Other Services

Cloud PBX System 8x8

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Help Desk 4 US offer Cloud PBX integration through 8x8. The 8x8 company is transforming the future of business communications and for us it is a honor to be able to provide this solution to our customers. 

Features are:

  • Unlimited Calling, SMS & Fax

  • Multi-Level Auto Attendant

  • Call Recordings

  • Voice Mail 

  • Music on Hold 

  • Caller ID, Blocking, & Do Not Disturb

  • Call Forwarding & Transfer

  • 3 Way Calling

  • Call Waiting & Parking

  • Business Phone App 

  • Meetings - Video Conference

 

https://www.8x8.com/resources/product-datasheets

End User Support

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Help Desk 4 US is built to provide support to end-users 24/7/365 allowing you to focus on your business while we focus on IT infrastructure. 

We are specialized company, end -user support and one of our main objective of end user support is providing customers with assistance in a timely manner.

End user support services include hardware, software and network defects. Initially, end user support specialists analyze the client’s request and try to attend to it quickly and accurately.

This process starts generally by walking customers through problems, training them to install software packages and responding to their questions about network systems.

Cloud Services

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Help Desk 4 US provides a wide variety of cloud services as:

  • Cloud Data Backup

  • Azure 

  • Cloud PBX System

  • Office 365 

  • Cloud Computing - Soon 

 

In addition Cloud services are infrastructure, platforms, or software that are hosted by third-party providers and made available to users through the internet. 

Cloud Services types

  • Infrastructure-as-a-Service (IaaS)

  • Platforms-as-a-Service (PaaS) 

  • Software-as-a-Service (SaaS)

  • Function-as-a-Service (FaaS)