Services

Providing thorough and complete IT Consulting and Support Services for small and mid-sized companies. Small and mid-sized businesses need to be efficient to be competitive. At Help Desk 4 US, we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, profitability.

Managed IT Services

Managed IT services is the practice of outsourcing your IT support and as a managed service provider (MSP) we are specializing in providing to your business IT support with a wide variety of solutions for your business. Also, you get access to a team of technical experts with decades of experience — at a fraction of the cost.

Benefits are:

  • Predictable IT Costs

  • Cost Reduction in Labor

  • Qualified and Experienced resources

  • Increase Efficiency of your IT assets.

  • Agile and timely deployment of New Technology

  • Reduce risk in Technology implementation.

  • End Users Support

  • Support 24/7

  • On-site or Remote Assistance

Structured voice & data cabling

Help Desk 4 US is your trusted source for structured voice & data cabling for all your business communications needs. Since 2016 our Installers has been performing low voltage wiring in North Texas and now, we expanding to the Palm Beach area. We perform any low voltage cabling service including installing Cat5e, Cat6, Cat7, telephone, A/V, and wireless (Wi-Fi) networks.

Network Wiring Services:

  • Structured Cabling

  • Cat5e, Cat6 and Cat7 Wiring

  • Network Clean Up

  • Projector or TV Installation “for conference room”

  • Patch panel installation & termination

  • Server Racks installation

  • Access Points installations

IT Consulting Services

Help Desk 4 US provides consulting services to your IT Team, including virtualization, security services, and network designing and integration. 

 

Our IT Consulting services are designed to accommodate all your IT needs with highly specialized engineering resources to install, migrate, upgrade, and maintain all critical business systems and data within your IT environment.

 

Help Desk 4 US IT believes that IT consulting services should provide a cost-effective solution to deliver your IT projects on time, and under budget. Our IT consulting model is intended to give your computer services and IT solutions that last - which means long term savings for quality IT support.

Server Support & Implementation

Help Desk 4 US provides Server Support and Implementation services to our existing and new customers. We have provided on-premises installation services for over 15 years. Also, we provide services and support for VMware and Windows Hyper V. 

We provide services and support for Windows Server 2003, 2008, 2012, 2016, 2019.  In addition, we provide installation and support for Microsoft SQL, installation for proprietary software your company utilizes for business operation. 

Some of our server roles include Domain Controller, File Server, Print Server, DHCP Server, DNS Server, WINS Server, Mail Server, Application Server, Terminal Server.

Virtualization Platform that we support:

  • VMware

  • Windows Hyper V 

Micorosft Exchange & Office 365

MS Exchange

Our consultants are experts in the installation and configuration of Exchange Server 2013, 2016 and 2019. Our Exchange Migration consultants are experts and they can handle any unforeseen issues while doing upgrade or migration. We try to accomplish out task with minimum disruptions.

  • Exchange migrations

  • Exchange database Issues

  • Exchange Archiving

  • Exchange Email Signature integration

Office 365

Help Desk 4 US provides support and implementation of Microsoft Office 365. Office 365 is cloud platform that offers many services based on the type of license purchased. Some of the products that O365 offer are Microsoft Word, Excel, and PowerPoint, as well as email, file storage, and mobile app solutions. Office 365 typically Used to improve productivity, communication, and organization. 

  • Email migrations to O365

  • O365 integrations

Areas of Expertise

Our areas of expertise

  • Backup Management 

  • Business Applications Support

  • Desktop Support

  • Email Support and Email Migration to Office 365

  • End user support

  • Microsoft Exchange Server Support & Management

  • MS Office : Word, Excel, PowerPoint, Outlook

  • Network Cabling and Wiring 

  • Network Support and Implementation: Wi-Fi, LAN, Routers, Switch, Modem, AP

  • Office 365 Management 

  • On-site or Remote Assistance

  • Printers Support and Implementation

  • Server Management and Implementation

  • Remote Desktop Computing (RDP)

  • Virtual Platforms : VM Ware Server or Windows Hyper V Server

  • VOIP and PBX Support (Voice over IP)

  • VPN SSL : Virtual Private Network

  • Windows Server Support 2003, 2008, 2012, 2016, 2019

  • Website Design